F.A.Q

What is Nickname Studio Apparel?

Nickname Studio Apparel is a clothing brand that prioritizes creative designs and high quality. We offer a diverse range of fashion products crafted to provide comfort and a unique style.

What types of products are available at Nickname Studio Apparel?

We provide a variety of products, including:

1. Regular Fit
2. Boxy Oversize
3. Standard Oversize
4. Streetwear Oversize

How do I place an order?

To place an order, simply follow these steps:

1. Choose the product you wish to purchase.
2. Click the “Buy Now” button and fill in your shipping information via WhatsApp.
3. Select your preferred payment method and confirm your order with our admin.

What payment methods are accepted?

We accept various payment methods, including:

1. Credit cards (Visa, Mastercard, American Express)
2. Bank transfers
3. E-wallets (Gopay, OVO, DANA)

Is there a return policy?

Yes, we have a customer-friendly return policy. If you are not satisfied with the product you received, you can return it within 7 days of receipt for a refund or exchange. The product must be in its original condition and unused. Please refer to our return policy for more information.

How long does shipping take?

Shipping time depends on your location and the chosen shipping method. Typically, orders are processed within 1-3 business days after payment confirmation. Domestic shipping usually takes 3-7 business days, while international shipping can take 7-21 business days.

How can I track my order?

Once your order is shipped, you will receive a confirmation message via WhatsApp with a tracking number. You can use this number to track the delivery status on the website of the courier we use.

Does Nickname Studio Apparel offer custom services?

Yes, we offer custom services for selected products. If you are interested in designing your own clothing, please contact our customer service team via email for more information.

How can I contact customer service?

You can reach our customer service team through:

1. Email: nicknamestore83@gmail.com
2. Phone: 0813-6944-0003 / 0812-3233-2015
3. Contact form on our website. Our team is ready to assist you with any questions or concerns you may have.

Does Nickname Studio Apparel have sizes for everyone?

We strive to offer a variety of inclusive sizes. Please refer to the size chart on each product page to find the size that fits you best.